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Payment Policy

Payment is due on the day of service. Late Payment incurs a $25/day fee.

Zelle: Clayton Pristine Company 586-838-0104

Jobber:

Cancellation Policy

48-hour notice (2 days) required to avoid cancellation fee
24 Hour Notice (1 day): Usually 50% of the service price.
Same-Day Cancellation/Lockout: 100% of the service cost

Safety Policy

For safety reasons, we cannot move heavy furniture or handle biohazard materials.

Media

We may take photos/videos of our work for marketing. No personal details or identifying information will be shown.

Price Changes

If extra work is required, we'll confirm any price changes before proceeding.

Bio Hazards

We do not clean biohazards (blood, vomit, feces, etc).

24-Hour Touch-Up Guarantee

Your satisfaction is our priority.

If any area does not meet expectations:

Notify us within 24 hours
Specify the area(s) of concern
We’ll schedule a complimentary touch-up

We kindly ask that the home remains untouched in the concerned areas so we can properly assess and correct.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Clayton Pristine Company LLC. This includes SMS messages for marketing, customer care, outbound 2 factor authentication. Message frequency varies. Message and data rates may apply. See privacy policy at [Privacy Policy URL]. Message HELP for help. Reply STOP to any message to opt out.

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